Customer Training Reports are essential to the success of your software
	Reviewing reports on what training  information your customers interact with is an  essential step to ensuring the success of your  software.  After you have released your Online  MediaTrainer, you can view report information  that helps you to understand the training  needs of your customers, and reveals what  software features customers are interested in.

Your Customer Training Reports help you to answer the following questions:

How often are my customers accessing my MediaTrainer components?
Your Statistic Report provides a chart that details Project Usage over a specified period of time. The chart is organized by number of Views per Day, with different colored bars for each project in the account (you will see a Legend under the chart). The default time period is 7 days, but you have the freedom to change the Number of days to suit your needs and interests.

What do my software users want to learn about?
Your Statistics Report enables you to keep track of the components in your MediaTrainer, and divides the components by Module. At any point, you can access a brief description of each component in your MediaTrainer; this serves as a reminder of exactly the kind of help your users are accessing when they select a particular component, and helps you to keep track of what your users want to learn about.

What features of my software/MediaTrainer require the most assistance?
Your Statistic Report lists the Most Popular Training Components for each project. This list tells you which MediaTrainer components are being viewed most often by your users; the components that are being viewed most often reveal which elements of your software require more explanation and information for your users, enabling you to improve those areas of your software that may be confusing.

What features of my software/MediaTrainer require the least assistance?
Your Statistics Report also offers you a list of components that have been viewed the least number of times. The Least Frequently Viewed list tells you which elements of your software require the least support for your users. These elements are user-friendly and comprehensive, and may serve as a model for future software or MediaTrainer projects.

How often is the MediaTrainer project being viewed?
Your Statistics Report provides you with the total number of views your project has received, regardless of time period. This enables you to keep track of how often your MediaTrainer as a whole is being accessed by your users. This section of your Report also groups components into their Modules so you may keep track of the total number of views a specific module has had.

What are my users saying about my software/MediaTrainer?
Your Statistics Report records Comments made by your software/MediaTrainer users. User comments are extremely important to the success of your product. User feedback and information help you to perfect your software and make your MediaTrainer more intelligent and user-friendly. Comments help you to ensure that you proactively provide relevant training modules in your knowledge base. Users also tell you what components of your software/MediaTrainer are particularly helpful, so that you can design similar models for future MediaTrainers. Praise is just as important as criticism. Your Statistics Report also tells you the name of the user who submitted the comment so that you know the information is credible.

Contact us for more information
If you have any questions about your MediaTrainer Statistics, please contact use at: statistics@pentext.com