Ensure that your customers embrace your products and services, and use them successfully throughout their organization. With Pentext MediaTrainer products, you can introduce, train and support your customers as they use your software. Your customers will experience the personalized interaction of a MediaTrainer that introduces, trains and supports your software like only a real product trainer or support representative could.

Use our MediaTrainer applications to:
	Introduce your products and services
	Get your customers started with your products or services quickly
	Provide end-to-end Training to your customers
	Support customers as they use your software
	Pinpoint what software features your customers are most interested in

Here's how it works:
The Pentext MediaTrainer is a Media-based Training Application that runs over the internet, from your product CD or directly from your application interface.

It's there to help your customers successfully use your products from initial product introduction to the advanced stages of product use. It even supports your customers directly from your application interface, as they use your software.

This means that your customers interact with a media-based representation of your corporate trainer if you have one, or with one of our professional trainers that you select from our pool of media personalities. They learn how to use your software with step-by-step interactive explanations and training that they can access at anytime.

Reporting (Intelligent MediaTrainers)
As customers interact with your MediaTrainer, you can see what training information, your customers view most frequently. This helps you to understand what software features your customers are most interested in and allows you to understand your customers' training needs.

Creating Engaging Online Training
We have developed a media training structure called Natural Training Dialog (NTD) that is part of our scriptwriting, storyboard and instructional design process. This ensures that your MediaTrainer engages your customers through a structured interactive dialog that helps them through your product introduction or training course, in the most comfortable way.

If you would like to see one of our customer stories and view an example of Natural Training Dialog at work, click here.