Providing visually-rich online training directly from your software interface can provide technical support that can only be surpassed by a live support representative.
Your customers can launch your MediaTrainer™ directly from the software interface and view a detailed, visually-clear answer that explains exactly the feature that they are using. This way, your customers can resolve their problems without any frustration or downtime.
With the Pentext Support MediaTrainer, your customers are less likely to become frustrated with your software. You can also view MediaTrainer statistic reports on your customers' interactions and clearly see what software features your customers are most interested in. |