Helping you develop online training
 
 


Providing visually-rich online training directly from your software interface can provide technical support that can only be surpassed by a live support representative.

Your customers can launch your MediaTrainer™ directly from the software interface and view a detailed, visually-clear answer that explains exactly the feature that they are using. This way, your customers can resolve their problems without any frustration or downtime.

With the Pentext Support MediaTrainer, your customers are less likely to become frustrated with your software. You can also view MediaTrainer statistic reports on your customers' interactions and clearly see what software features your customers are most interested in.

How you introduce new products is a key component for your success Getting your customers up and running quickly is the number one way to ensure that your product is successful and your customers are happy context-sensitive customer support directly from your software interface can provide customer support provide consistent training to every customer without the additional cost of travel or expense

 
 

 

 

 

© Copyright -Pentext Technical Communication Inc.