Helping you develop online training
 
 

Ensuring that your customers can successfully use your software the first time will make your product successful and increase adoption.

A MediaTrainer™ customer-training application explains how to use your software with visually-rich, step-by-step demonstrations. That way, your customers understand and embrace your products, without ever becoming frustrated. Your customers will immediately feel confident and successful and endorse your product throughout their enterprise.

With every customer interaction, your MediaTrainer sends valuable statistics that reveals customer preferences and target markets. You can view MediaTrainer statistic reports on your customers' interactions and clearly see what software features your customers are most interested in.

You can provide MediaTrainers to your customer at the time of purchase or product trial. It is placed on a CD along with your software application, on your website, or embedded right in your application. Customers have immediate access to the MediaTrainer and learn to use the key features of your product right away. They don't spend their time reading multiple pages of a user manual, tutorial or help system. They simply interact with the MediaTrainer dialog and start using your product right away.

Our MediaTrainer™ ensures that you create that initial, strong bond between your customers and your products and services, by getting them started with your software quickly.

How you introduce new products is a key component for your success Getting your customers up and running quickly is the number one way to ensure that your product is successful and your customers are happy context-sensitive customer support directly from your software interface can provide customer support provide consistent training to every customer without the additional cost of travel or expense

 
 

 

 

 

© Copyright -Pentext Technical Communication Inc.